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FAQ's

1. What products does Corner Stone Hardware sell?

Corner Stone Hardware offers a wide range of hardware products, lawn mowers, garden equipment, power tools, hand tools, outdoor maintenance equipment, and home improvement essentials for both residential and professional use.

2. Where do you ship from?

Orders are processed and shipped from our fulfillment facilities and delivered to customers throughout the United States.

3. How long does shipping take?

Orders are typically processed within 1–2 business days. After shipment, delivery generally takes 6–8 business days. The estimated total delivery time is 7–10 business days.

4. Do you offer free shipping?

Yes. We offer free standard shipping on eligible orders within the continental United States.

5. How can I track my order?

Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24–48 hours to appear in the carrier's system.

6. What payment methods do you accept?

We accept a variety of secure payment methods, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay

All payments are processed through secure payment providers.

7. Can I cancel my order?

Orders may be canceled before they are processed or shipped. If your order has already shipped, it may be eligible for return according to our Return & Refund Policy.

8. What is your return policy?

We accept eligible returns within 30 days of delivery. Returned items should be unused, in their original condition, and include all original accessories and packaging whenever possible.

9. How long does it take to receive a refund?

Once a returned item has been received and approved, refunds are typically processed within 5–7 business days. Additional processing time may be required by your bank or payment provider.

10. What should I do if my order arrives damaged?

If your order arrives damaged, defective, or missing parts, please contact us within 48 hours of delivery. Include your order number and clear photographs of the product and packaging so we can review the issue and provide an appropriate resolution.

11. Do your products include instructions?

Many products include manufacturer-provided instructions, safety information, or user manuals where applicable. We recommend reviewing all instructions before using any product.

12. How can I contact customer support?

You can contact our customer support team using the following information:

13. Are my payments secure?

Yes. We use secure payment processing providers and industry-standard security measures to help protect your payment information during checkout.

14. Do you sell products for both homeowners and professionals?

Yes. Our catalog includes products suitable for homeowners, DIY enthusiasts, landscapers, contractors, and other professionals looking for reliable hardware and outdoor equipment.